DUBAI (Reuters) – Dubai’s Al Khaleej Sugar, which operates the world’s largest port-based refinery of the sweetener, said on Sunday it was operating at full capacity since late December after a “bad” 2019 year.

“The changes came only after Christmas, prior to Christmas we were status quo and all what we are seeing today is a reflection of the Thai shortage of raws,” Jamal al-Ghurair, managing director of Al Khaleej, told reporters at a briefing ahead of a three-day industry conference in Dubai.

Thailand’s sugar production in the 2019/20 crop year is likely to fall 28% from a year earlier to a nine-year low of 10.5 million tonnes as drought curtails cane supplies.

The lower production is expected to limit exports from the world’s second-biggest exporter and support global prices.

Ghurair said though the shortage in the Thai crop helped white sugar premiums pick up, he saw global demand as largely unchanged.

“I don’t see any trigger from demand side.”

Al Khaleej is exporting its white sugar to “all the usual markets” with demand from East Africa and the Red Sea staying the same, Ghurair said.

The refinery is also continuing to export to Saudi Arabia, with close to a third of sales going to the kingdom.

Competition from India created an unfair situation in the sugar market for 2019 because of government incentives, Ghurair said.

India, the world’s biggest sugar producer, approved a subsidy last year to help cash-strapped mills export a surplus.

“India is strong competition and because of the subsidy it is not a fair market,” he said.

The view for 2020 depends on the Indian subsidy decision, he said.